Call Center Executives Jobs In Sector 125, Noida

Posted Date:- 12/June/2019

Company Name

Currant Fielding

Experience

0 Yr

Job Detail

Job Profile

Call Center Executives Jobs In Sector 125, Noida

Job Type

Skilled Job

Contact Person

Shabista Khan

Qualification

Graduation

Gender

both

Salary

INR 14000-20000

Address

Sector 125

City

Noida

Country

India

Preferred Location

Noida, Uttar Pradesh, India

Industry

Call Center / BPO / KPO

Job Description

Research Associate

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities



· Manage large amounts of outbound calls in a timely manner

· Follow communication “scripts” when handling different topics

· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

· Build sustainable relationships and engage customers by taking the extra mile

· Keep records of all conversations in our call center database in a comprehensible way

· Frequently attend educational seminars to improve knowledge and performance level

· Meet personal/team qualitative and quantitative targets



Requirements



· Strong phone and verbal communication skills along with active listening

· Customer focus and adaptability to different personality types

· Ability to multi-task, set priorities and manage time effectively

· Graduation



Please feel free to contact us.