3rd floor,plot no 10 alexy 2 mini market-Sector 6 Dwarka

  Sector 6 Dwarka, Delhi

Graduation

  Both

 3 Yr

  20000-26000

 Logistics Transportation / Shipping


Job Description

· Resolve Queries And Handle Customer Calls On Phone And Email · Coordinate With Branches & Share Correct Data In Mis Format To Customer As Per Agreed Time · Escalate & Follow Up On Pending Matter Internally And Customer. . Key Services Agreed With Clients Are Monitored And Highlighted Internally If Any Deviation Found · Maintenance Of Service Issues / Delay · Maintaining Files On Critical Documents Corresponded With Clients · Analyze & Share Operational Performance With Clients As Agreed · Client Visit · Track And Trace Of Packages · Monitoring Of Operational Process Through Checklist Agreed On Frequency · Coordinating And Fulfilling The Requirement As Required For The Services At Operation · Escalation And Follow Up On The Closure Of Any Pending Concerns Of Operations · Variances Monitored And Work On Reducing It · Audit Report To Be Checked. · Iso Audit Of Warehouse

shraddha saxena

Delhi



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Mis Executive Jobs In Sector 6 Dwarka, Delhi

Posted Date:-
05 December 2018

Genex Logisolutions Pvt Ltd

3 Yr

Job Detail

Mis Executive (Customer Support ) Jobs In Sector 6 Dwarka, Delhi

Professional Job

shraddha saxena

Graduation

both

INR 20000-26000

3rd floor,plot no 10 alexy 2 mini market-Sector 6 Dwarka

Delhi

India

Sector 6 Dwarka

Logistics Transportation / Shipping

Job Description

· Resolve Queries And Handle Customer Calls On Phone And Email · Coordinate With Branches & Share Correct Data In Mis Format To Customer As Per Agreed Time · Escalate & Follow Up On Pending Matter Internally And Customer. . Key Services Agreed With Clients Are Monitored And Highlighted Internally If Any Deviation Found · Maintenance Of Service Issues / Delay · Maintaining Files On Critical Documents Corresponded With Clients · Analyze & Share Operational Performance With Clients As Agreed · Client Visit · Track And Trace Of Packages · Monitoring Of Operational Process Through Checklist Agreed On Frequency · Coordinating And Fulfilling The Requirement As Required For The Services At Operation · Escalation And Follow Up On The Closure Of Any Pending Concerns Of Operations · Variances Monitored And Work On Reducing It · Audit Report To Be Checked. · Iso Audit Of Warehouse