Employee Login

Applicant Detail's

    
    
    

Forgot Password

Tech Support

Posted Date:- 23 May 2017

Univer Solution Pvt Ltd

2 Yr

Job Detail

Tech Support

Professional Job

Devesh Tyagi

10+2 or above

both

INR 14000-48000

35, Hartron Complex, Electronic City, Udyog Vihar Phase IV, 122001, Sector 18,

Gurgaon

India

Udyog Vihar

Call Center / BPO / KPO

walkin

Job Description



Desired Candidate Skills
Good Communication Skills
Familiar With Remote Tools

Job Description
With Roles And Responsibilities

Responsible For Taking Control Of And Resolving Complex Technical And Escalated Customer Issues.
Documents And Simulates Complex Customer Issues To Find Solutions And Fixes To Customer Inquiries And Problems & May Dispatch Additional Service As Necessary.
Provide Technical Support With Issue Resolution Via Phone/chat/email/remote Electronic Medium.
Perform Activation/deactivation & Handle Other Technical Issues Using Software & Other Application Tools.
Identify And Provide Inputs On Unique (or) Recurring Customer Problems.
Provide Support To The Clients In Using System And Remote Support Software Applications.
Obtain Through Understanding Of Os And Software Application Operations Related To Offered Services.
Identify, Correct & Advice On The Operational Issues In Client Computer Systems.
 

© 2018 TAGGER TECHNOLOGIES LLP, All Rights Reserved.