Sector 18-Gurugram

  Gurugram, Gurgaon

10+2 or above

  Female

 1 Yr

  10000-18000

 IT Software / Hardware / Telecom Software


Job Description

Manage Large Amounts Of Inbound And Outbound Calls In A Timely Manner. Follow Communication “scripts” When Handling Different Topics. Identify Customer’s Needs, Clarify Information, Research Every Issue And Provide Solutions And/or Alternatives. Build Sustainable Relationships And Engage Customers By Taking The Extra Mile. Keep Records Of All Conversations In Our Call Center Database In A Comprehensible Way. Attend Mandatory Training Sessions To Stay Updated On Product Or Company Policy Changes. Use Company Policies To Determine If There Can Be An Immediate Resolution To A Customer Issue Or If That Issue Requires Managerial Input. Input Data Into The Company Computer Platform To Keep Each Customer Record Updated.

Ashish

Gurgaon



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Telecaller Jobs In Gurugram, Gurgaon

Posted Date:-
17 January 2019

Voxtrail Software Solutions

1 Yr

Job Detail

Telecaller Jobs In Gurugram, Gurgaon

Professional Job

Ashish

10+2 or above

female

INR 10000-18000

Sector 18-Gurugram

Gurgaon

India

Gurugram

IT Software / Hardware / Telecom Software

walkin

Job Description

Manage Large Amounts Of Inbound And Outbound Calls In A Timely Manner. Follow Communication “scripts” When Handling Different Topics. Identify Customer’s Needs, Clarify Information, Research Every Issue And Provide Solutions And/or Alternatives. Build Sustainable Relationships And Engage Customers By Taking The Extra Mile. Keep Records Of All Conversations In Our Call Center Database In A Comprehensible Way. Attend Mandatory Training Sessions To Stay Updated On Product Or Company Policy Changes. Use Company Policies To Determine If There Can Be An Immediate Resolution To A Customer Issue Or If That Issue Requires Managerial Input. Input Data Into The Company Computer Platform To Keep Each Customer Record Updated.