Back Office Executive

  • Jobs In Sector 7, Noida
  • 2 - 3 Yr

Job Detail Posted Date: 27/February/2020

  • Company Name
  • Vantage Integrated Security Solutions Limited

  • Job Profile
  • Back Office Executive

  • Contact Person
  • HR Recruiter

  • Qualification
  • Graduation

  • Gender
  • both

  • Locality
  • Sector 7

  • City
  • Noida

  • Country
  • India

  • Preferred Location
  • Sector 7, Noida, Uttar Pradesh, India

  • Industry
  • IT Software / Hardware / Telecom

Job Description

Allocation of calls as per Engineers’ skills and customer prioritization.

Project Documentation

Processing Project Sales orders in the ERP and through Excel 

Ensuring required co-ordination to close loop registered call/escalations.

Ensuring regular feedbacks/updates to customers as and when required.

Ensuring aggressive folllow up process for inter-departmental cooridnation and closing loops and open issues as and when required. 

Preparing various type of MIS reports for management review. 

Sharing data/discuss issues with reporting manager.

Data analysis for removal of identified gaps.

Maintenance of engineer’s leave/ training calendar.

Validating conveyance and tour travel bills of engineers and maintaining hard and soft filing with MIS for the same. 

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