Illusion Dental Laboratory Pv. Ltd
Call Center Executive
10+2 or above
Andheri West, Mumbai, Maharashtra, India
Healthcare / Medical / Environment
To handle both inbound calls
To Handle patients queries regarding booking and appointment with the concerned doctor
To transfer the incoming calls to the correct extension.
Proper diversion or handling of calls in case the person is not available.
Customer Feedback Entry in complaint Tracker.
Responsible for calls on IVR
Coordination for patient requirement
Responsible for Daily census
Responsible for her call conversion
Responsible for Web query
Responsible for daily handover report to HOD
Responsible for field Report
Good Communication Skill,Speech Clarity is a must.
5 days working.
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