Call Center Executive

  • Jobs In Andheri West, Mumbai
  • 0 - 3 Yr

Job Detail Posted Date: 18/February/2020

  • Company Name
  • Illusion Dental Laboratory Pv. Ltd

  • Job Profile
  • Call Center Executive

  • Contact Person
  • Hiring Team

  • Qualification
  • 10+2 or above

  • Gender
  • both

  • Locality
  • Andheri West

  • City
  • Mumbai

  • Country
  • India

  • Preferred Location
  • Andheri West, Mumbai, Maharashtra, India

  • Industry
  • Healthcare / Medical / Environment

Job Description

Job Description-


To handle both inbound calls

To Handle patients queries regarding booking and appointment with the concerned doctor

To transfer the incoming calls to the correct extension.

Proper diversion or handling of calls in case the person is not available.

Customer Feedback Entry in complaint Tracker.

Responsible for calls on IVR

Coordination for patient requirement

Responsible for Daily census

Responsible for her call conversion

Responsible for Web query

Responsible for daily handover report to HOD

Responsible for field Report

Good Communication Skill,Speech Clarity is a must.

5 days working.

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