Wefast India Pvt Ltd
Customer Support Executive In Malad West, Mumbai
Malad West, Mumbai, Maharashtra, India
Malad West, Malad, Sunder Nagar, Malad West, Mumbai, Maharashtra, India
Ecommerce / Internet
Blended process which includes: Inbound and Outbound calling, Chat and Email process
Respond promptly to customer inquiries, assisting with placing
orders, assigning couriers and updating customer's order details.
Process customer orders in our back-end system while taking order details
KYC process for delivery boys: Courier profile verification.
Communicate and co-ordinate work- flow with team both locally and remotely.
Work with customer service manager to ensure world- class customer service.
Work Location: Malad West, Mindspace.
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