Sutherland Global Services Private Limited
Reshma - HR
10+2 or above
Malad West, Mumbai, Maharashtra 400064, India
Call Center / BPO / KPO
Greetings from Sutherland!!!
We have openings for Customer Support Associate-International Voice process.
Freshers and Experienced both are eligible.
Roles and Responsibilities:
service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Job location : Mumbai(Malad)
Shift : 24/7 Shift & 2 weekly off (Rotational Shift & Offs)
Walk in Details:
Interview Dates : 27th to 29th January 2020
Note: Theincircle.com never ask you for money.