Job SummaryWe have very urgent Opening for GRE ( Female) for a 4 Star deluxe Hotel In Kolkata Location,Candidate must have good communication skill & 2 years experience on similar profileResponsibilities and Duties
Welcome guests during check-in and giving a found farewell to guest while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Job Type: Full-time
work: 1 year (Preferred)customer service: 1 year (Preferred)total work: 1 year (Preferred)