Guest Relationship Executive

  • Jobs In South Dum Dum, Kolkata
  • 0 - 1 Yr

Job Detail Posted Date: 22/February/2020

  • Company Name
  • Tbl aviation

  • Job Profile
  • Guest Relationship Executive

  • Contact Person
  • ANKIT PAUL

  • Qualification
  • 10+2 or above

  • Gender
  • both

  • Locality
  • South Dum Dum

  • City
  • Kolkata

  • Country
  • India

  • Preferred Location
  • Rabindra Bharati University, Sinthee, Kolkata, West Bengal, India

  • Industry
  • Travel / Tourism / Hotel / Restaurants

Job Description

Job SummaryWe have very urgent Opening for GRE ( Female) for a 4 Star deluxe Hotel In Kolkata Location,Candidate must have good communication skill & 2 years experience on similar profileResponsibilities and Duties

    Welcome guests during check-in and giving a found farewell to guest while checkout.
    Handling guest complaints and concerns in an efficient and timely manner.
    Overseeing VIP guests, arrivals and departures.
    Coordinating and multi-tasking job duties in a busy environment.
    Should possess detailed information about the Hotel, city as well as the competition.
    Detailed information regarding arrivals and room requirements.
    Have up to date information on daily room occupancy
    Providing excellent customer service as per hotel standards.
    Greeting guests as they enter and exit the hotel.
    Providing information regarding the Hotel, town attractions, activities etc.
    Check on VIP reservations, complete their pre-registration formalities.
    Allocate rooms to all arriving guests.
    Maintain up-to date information on room rates, current promotions, offers and packages

Job Type: Full-time

Experience:

    work: 1 year (Preferred)customer service: 1 year (Preferred)total work: 1 year (Preferred)
    Industry:
    Hospitality & Tourism

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