IT Technical Support Jobs in Andheri East Mumbai Progressive Infotech Pvt Ltd
Mumbai (Andheri East) 0 km 11 Views
- Computer / IT Solutions
- Job Industry
- ₹ 16000-28000
- Salary per month
- 1-4 Yrs
- Experience
- Graduation
- Min Qualification
- Full Time
- Employment
- Arun
- Contact Person
Job Description
- Experienced Required
- 5-6 Days Working
- PAN India candidates can apply
Log and Assign Incident and service calls in the ticketing tool.Open and resolve the calls RemotelyTechnical SupportTroubleshooting Software, Outlook & Hardware related problemsLog the calls and Assign to L2 (Deskside Engineers) if not resolve by L1Monitoring Calls SLA.Handing ticketing tools related problem.Making Daily Pending callsTaking user feedback on calls resolution on daily basis
Required Skills
Hardware EngineerService AdvisorCall Center ExecutiveIT Computer Diplomatechnical assistant