Key Accounts Executive

  • Jobs In Andheri West, Mumbai
  • 2 - 5 Yr

Job Detail Posted Date: 10/October/2019

  • Company Name
  • Alpha Plus Technologies Pvt. Ltd

  • Job Profile
  • Key Accounts Executive In Andheri West, Mumbai

  • Job Type
  • Skilled Job

  • Contact Person
  • Hr Team

  • Qualification
  • Post Graduation

  • Gender
  • male

  • Address
  • Andheri West, Mumbai, Maharashtra, India

  • City
  • Mumbai

  • Country
  • India

  • Preferred Location
  • Andheri West, Mumbai, Maharashtra, India

  • Industry
  • IT Software / Hardware / Telecom

Job Description

1. Develop long-term and trusted advisor relationships with key stakeholders among clients
2. Schedule regular meetings with clients to ensure they are satisfied with the product and services
3. Create quarterly plans to prioritize client engagement and awareness initiatives with key accounts and other clients
4. Engage in seeking client feedback to gauge the customer satisfaction levels
5. Drive forward companys customer satisfaction objective by taking initiatives to deepen and strengthen customer happiness quotient
6. Act as a point of contact for complaints and assist with challenging client requests or issue escalations as needed
7. Help business team up-sell or cross-sell services and products
8. Manage continuity and further scaling of AMC Business for all products
9. Prepare and submit quotes to clients; handle negotiations and finalize the AMC Subscription with closure of agreements

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