Smart Planet IT Solutions Pvt. Ltd
Kolkata, West Bengal 700031, India
IT Software / Hardware / Telecom
Monitor, troubleshoot, and escalate production problems affecting network infrastructure
Perform vendor interaction with internal and external support organizations
Support production network covering Netware Servers,Routers, LAN Switches ,firewalls etc.
â?? Monitor, troubleshoot, and escalate production problems affecting network infrastructure
â?? Perform basic L2 tasks on HP SM & EMS tools
â?? Perform infrastructure management using one of the following tools (HP OpenView, Bay Networks Optivity, Cisco Works, NetScout Manager, Alantec Powersight, BMC Patrol, SMS, Managewise, NetOp, Network General Sniffer)
â?? DNS troubleshooting and administration
â?? Participate on project teams to effectively communicate the operational requirements to ensure effective project/technology transition
â?? Management and control of firewalls and IDS/IPS devices.
â?? Firewall and IPS/IDS software patch management
â?? Firewall Rule and IPS/IDS administration
â?? Incident Response and Remediation Co-ordination
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