Operation Executive

  • Jobs In Chandigarh, Chandigarh
  • 1 - 3 Yr

Job Detail Posted Date: 30/December/2019

  • Company Name

  • Job Profile
  • Operation Executive

  • Contact Person
  • Hr Team

  • Qualification
  • Graduation

  • Gender
  • both

  • Locality
  • Chandigarh

  • City
  • Chandigarh

  • Country
  • India

  • Preferred Location
  • Chandigarh, 160019, India

  • Industry
  • Healthcare / Medical / Environment

Job Description

OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas
Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs
Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).
Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality
Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)
Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.
Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site
On Site Documentation: Implementation of SOP, Compliance and closure of audits nonconformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.

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