Quality Analyst

  • Jobs In Bangalore, Bangalore
  • 1 - 3 Yr

Job Detail Posted Date: 10/February/2020

  • Company Name
  • Outsource Ace IT & ITES Solutions Pvt Ltd

  • Job Profile
  • Quality Analyst

  • Contact Person
  • Hr Recruiter

  • Qualification
  • Graduation

  • Gender
  • both

  • Locality
  • Bangalore

  • City
  • Bangalore

  • Country
  • India

  • Preferred Location
  • Lumbini Gardens, Outer Ring Road, Nagavara, Bengaluru, Karnataka, India

  • Industry
  • Call Center / BPO / KPO

Job Description

We are Hiring for ( Quality Analyst)


JD For Quality analyst:Monitoring calls and Emails & providing feedbackIdentify training requirementsIdentify opportunities for improvement in operations and quality deliverables.Work closely with Ops/Delivery team members to meet and maintain Goals/SLAsMaintain and develop the quality framework and reporting tools, perform quality and compliance audits Further

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