Outsource Ace IT & ITES Solutions Pvt Ltd
Lumbini Gardens, Outer Ring Road, Nagavara, Bengaluru, Karnataka, India
Call Center / BPO / KPO
We are Hiring for ( Quality Analyst)
JD For Quality analyst:Monitoring calls and Emails & providing feedbackIdentify training requirementsIdentify opportunities for improvement in operations and quality deliverables.Work closely with Ops/Delivery team members to meet and maintain Goals/SLAsMaintain and develop the quality framework and reporting tools, perform quality and compliance audits Further
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