Hewlett Packard Enterprise
Mahadevapura, Bengaluru, Karnataka 560048, India
Computer / IT Solutions
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life- cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly- complex deals
registering information and producing documentation
order execution, billing and invoice production
configuration of order systems according to process standards and with limited customization
Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
Evaluates order documentation, methods, and reports
works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy
Provides guidance to and may directly supervise the work of less- experienced staff members.
Bachelor's degree required.
Typically 3 years experience
Knowledge and Skills:
High- level administrative and overall documentation and information management skills
leading and overseeing the work of teams to perform tasks
Proficient in multiple word processing, spreadsheet, and presentation software packages
Expert user of electronic sales documentation, contract management renewals, bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
Awareness of SAP and the relevant T- codes used for quoting contract management
Expert understanding of basic and advanced order processes, systems configurations and documentation requirements
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