Social Media Executive
Noida, Uttar Pradesh, India
Call Center / BPO / KPO
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, Linkedin or Instagram etc.
Work on Community portals like Consumer grievance forums.
Reviewing complaints /Post /Blogs of the organization. Compose responses independently and in accordance with processes guidelines.
Work along with team to complete unresolved issues by creating, developing, and implementing an action plan
Provide professional yet personalized experience on all interactions with the customers on Social media and consumer Platforms.
Required Candidate profile
5 days working with Rotational offs
hould be comfortable with 24*7 Rotational shifts
Should have working Laptop and High speed Internet connection (Wifi or Broadband).
Note: Theincircle.com never ask you for money.